Our Services

Appropriate Interventions:

What Am I feeling Now?

Adults

communicate

feelings

to

children

even

if

they

are

silent

or

speaking

in

a

controlled

and

calm

manner.

It

is

important

that

adults

are

aware

of

their

own

feelings

and

perceptions.

It

is

important

to

regulate

our

own

emotions,

control

our

own

behaviour,

non-verbal

communication,

communicate

clearly

to

young

people

and

choosing

the

right

moment

to

intervene.

What Does the Child feel, Need or Want?

It

is

important

to

understand

what

the

child

or

young

person

is

looking

for

in

a

difficult

or

challenging

situation.

This

can

help

discover

what

the

child’s

goals

are

or

what

the

child

is

seeking

to

achieve

by

presenting

challenging

or

agitated

behaviour.

It

is

important

for

the

adults

to

look

at

the

situation

from

a

child’s

perspective

instead

of

concluding

or

misinterpreting

the

child’s

intentions.

This

might

help

understand

what

the

child

needs

(a)

feeling

safe

(b)

need

for

comfort

(c)

emotional

pain

(d)

desire

to

feel

important

or

wanted

(e)

desire

to

be

treated

fairly.

The

more

we

know

our

children

and

young

people

the

better

prepared

we

are

to

respond

to

the

child

or

young person in a therapeutic and supportive manner.

How is the environment affecting the child or young person?

It

is

important

to

manage

our

environment

when

working

with

children

and

young

people.

Most

situations

can

be

managed

by

changing

environment

or

things

that

might

be

contributing

to

a

crisis.

Other

young

people

or

children

in

the

environment

might

escalate

or

exacerbate

a

situation

by

raising

the

anxiety

of

the

other

child

or

young

person.

It

is

important

that

staff

understand

the

trig

-

gers

of

young

people’s

behaviour

and

the

right

time

and

place

to

intervene

ap

-

propriately.

Children

and

young

people

are

better

able

to

handle

frustration

and

challenges when they are quiet, supportive environment.

How do I respond?

It

is

adult’s

response

that

will

de-escalate

and

defuse

a

volatile

situation.

Adults

interventions

influences

the

outcome

of

every

situation.

It

is

important

that

staff

respond

timely,

helpful,

and

therapeutically

in

a

crisis.

In

order

to

control

that

young

person

or

child,

adults

must

be

in

full

control

of

their

own

emotions

and

feelings.

In

dealing

with

crisis

and

destructive

situations,

the

following

steps

are

important;

•Manage the environment to neutralise triggers

•Engage the young person and defuse the pain-based behaviour

•Provide emotional support

•Exercise self-control over feelings the situation evokes

We are also an experienced provider of semi-independent and

supported living service for “Young people leaving care” aged

16-18 years.

We accommodate and support young people with varying needs: Emotional behavioural needs, offending behaviour, unaccompanied young asylum seekers, and at risk of county lines. and child sexual exploitation. Most of the young people we help are aged between 16 and 18, but with exceptional

Our Practice

• Practice that is anti-oppressive and reflective in approach • Provide a strong ethos of unconditional positive reinforcement • Staff who are skilled in individual and group work • Staff who are aware of professional boundaries and have a good knowledge of child development • Offer a home environment, where children feel safe with boundaries and protection • Staff who will act as role models, will be honest and open, offer young people alternative methods of coping with difficult experiences • Staff who will act as advocates and promote the rights of children and young people, to ensure that they are involved in discussions and decisions relating to them